Privacy Policy
How BH Transportation Services handles website, application, contact, and SMS/text messaging information.
Privacy Policy
Effective date: April 22, 2026
BH Transportation Services values your privacy and is committed to protecting personal information, driver application information, website inquiry information, and SMS/text messaging information submitted through this website or through company communications.
Information We Collect
We may collect information that you provide directly, including name, address, phone number, email address, driver application details, CDL/license information, employment history, safety and authorization responses, uploaded driver documents, equipment inquiry details, contact form messages, and other information you choose to provide.
When you communicate with BH Transportation Services by SMS/text message, we may collect your phone number, the content of your messages, the date and time of the communication, consent records, opt-out records, and related support or conversation history.
How We Use Information
We use information to respond to inquiries, review driver applications, manage recruiting and onboarding communications, provide customer support, discuss equipment sale or lease inquiries, maintain business records, protect the website, comply with applicable obligations, and communicate with you about requested services.
SMS/Text Messaging Privacy
If you opt in to SMS/text messaging, BH Transportation Services may send messages related to driver applications, scheduling, follow-up messages, customer support, dispatch, billing, equipment inquiries, and service communications. Message frequency varies based on your interaction with us and may be up to 15 messages per week for active driver application, scheduling, customer support, dispatch, billing, equipment inquiry, or service conversations.
No mobile opt-in or text message consent will be shared with third parties or affiliates. We do not sell or rent SMS contact data, SMS consent data, or SMS message content.
We may use service providers, including communications providers such as RingCentral, to transmit and manage SMS/text messages on our behalf. These providers are used to deliver communications and are not authorized by us to use SMS contact or content data for their own marketing purposes.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly. Message and data rates may apply.
Disclosure of Information
We do not sell personal information. We may disclose information when required by law, when necessary to protect the rights, property, or safety of BH Transportation Services, users, drivers, customers, or others, or to service providers that help us operate the website, store records, provide hosting, process communications, or support business operations.
Driver Application and Uploaded Documents
Driver applications may contain sensitive information. Uploaded CDL, medical card, and other application documents are intended for authorized company review. The company should maintain administrative access controls and protect submitted information from unauthorized access.
Cookies and Preferences
This website uses necessary cookies or local storage to operate the site, remember privacy choices, support security, and handle forms. Optional analytics or marketing cookies are not used unless enabled or added later and accepted through the cookie preference tool.
Security
BH Transportation Services uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No website or electronic communication method can be guaranteed to be completely secure.
Retention Policy
SMS consent records, contact messages, application communications, and related business records are retained for as long as needed to respond to requests, support business operations, maintain compliance records, resolve disputes, and meet legal or recordkeeping obligations. Records may be deleted or anonymized when they are no longer needed unless retention is required by law.
Your Choices and Rights
You may contact us to request access, correction, or deletion of personal information or SMS contact/content data, except where retention is required or permitted by law, business records, dispute resolution, safety, compliance, or legitimate operational needs.
Changes to This Policy
BH Transportation Services may update this Privacy Policy from time to time. Changes are effective when posted on this page. Please review this page periodically for updates.
Contact Us
Questions about this Privacy Policy, SMS privacy practices, or privacy requests may be directed to:
BH Transportation Services
244 S Randall Rd, Unit 1022, Elgin, IL 60123
Phone: 224-221-0541
Email: dispatch@bhtransportationservices.com
Privacy Policy URL: https://bhtransportationservices.com/privacy-policy
Terms of Service URL: https://bhtransportationservices.com/terms-of-service